Prioritize an effective feedback culture

A culture of robust feedback—about team performance, operations, and individual performance, as well as about perceived dignity violations—promotes the dignity elements of fairness, learning, recognition, and acknowledgement. Poor delivery of feedback undermines dignity at work and stands in the way of team and growth, empowerment, and retention.

The manager must make clear to employees the value to each of them and the team as a whole of constructive feedback. The manager is in the best position to model positive behavior relating to feedback, thereby signaling investment in employee growth.

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